Enquiries
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9am-3pm Sat
Closed on Public Holidays
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Email: sales@way2phone.com
General Enquiries/Customer Service
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Complaints
Our Customer Service Team are here to help but if your enquiry cannot be resolved or you are dissatisfied with the outcome or resolution, you can forward your complaint in writing to way2phone's Customer Relations Department.
way2phone aims to resolve your complaint within 10 working days, keeping you up to date with it's progress.
If your complaint is not resolved by our staff, you can contact an alternate dispute resolution body such as the Telecommunications Industry Ombudsman (TIO) for further assistance. Please note that the TIO are considered an office of last resort.
Privacy
way2phone is committed to adopting the highest standards to safeguard customers’ personal information. For information please visit way2phone Privacy Policy